Every industry has customers and, whether we realize it or not, everyone serves customers. You may be on the front lines of a company, serving the people who buy products. Or maybe you’re a manager, leader or company owner, serving your staff and customers.

In this class we will look at types of customers and how we can best serve them. You will learn how to deliver exceptional customer service and improve customer satisfacion. Learn a strong skill set to even deal with difficult customers and use new customer service skills to generate return business.